JOINER’S MEWS                 

BOOKING TERMS AND CONDITIONS

 

Payment: Payment may be made by cheque, PayPal or bank transfer.

Cancellation:A non-refundable deposit of 20% of the total cost of the accommodation is required at the time of booking with the balance due four weeks before the date of arrival. For bookings made within one calendar month of the due date of arrival, full payment is required at the time of booking.

There will be no further charge for bookings cancelled 12 weeks in advance of the arrival date although you will lose your deposit. For bookings cancelled less than 12 weeks before the arrival date, every effort will be made to re-let the property and, if successful, any payment made other than the deposit, will be refunded to you. If, however, the property is not re-let, you are liable for the full cost.

Should you wish to rebook, the deposit paid will be transferred to the later booking.

We strongly recommend taking out holiday insurance if you are unable to take the holiday for any reason.

 

Smoking policy: Smoking is not permitted in the cottage.

Dogs:One well-behaved dog is welcome. An additional charge of £20 per booking is made. We request that the dog is not allowed on the furniture and that all trace of them is removed from the garden and the property at the end of the holiday.

 

Fuel: Electricity and logs are included in the price of the holiday.

Equipment: All bedlinen and towels are provided but please bring your own beach towels. If you have a young child in your party, please also bring a waterproof mattress protector. We have a highchair and travel cot but they must be requested at the time of booking. Bedding for the travel cot is not provided.

 

Care of the cottage: Please take care of the property during your holiday, leaving it in a clean and tidy condition. Accidents can happen, please advise us of any breakages or damage immediately so that we may replace or repair the items to enable us to ensure the smooth running of your stay and for future guests.

Arrival and departure: The cottage will be available from 4 pm. In order that the property can be thoroughly cleaned and prepared for the next arrival, departure time is 10 am.

 

Maximum occupancy:Maximum of three persons and a baby.

 

Liability: We do not accept any liability in respect of loss or damage to your property or injury to you or another of your party whilst on our premises unless caused by our negligence.

The property/complaints: We hope you do not have any queries or complaints regarding the condition of the property. If there is a problem, please advise us immediately so that any necessary action may be taken. We are just five minutes away and you’ll be able to contact us easily.